Ticket System
ERP integrated help desk ticketing system
Manage support
Manage support requests and enquires
Customizable
100% customizable and affordable Price
India's Best Help Desk Software Provider
Get customised e-commerce development services in India from Nxweb to improve user experience and boost growth with a flawless online presence.
Support Dashboard
- User-friendly dashboard to support you with service issues.
- Identify critical issues with real-time insights and practices.
- Track all incoming customer requests or queries.
- Record of overall maintenance visits, issue clearances.
Omnichannel Interactions
- Anytime anywhere customer calls supporting system with live notification on desktop.
- Connect all network or channel data into single portal.
- Enable customer emails as tickets to your inbox.
Ticket Assignment & Tracking
- Set task assignment rule and reduce manual effort.
- Respond to tickets and communicate with customer developing trust among users.
- Send custom emails on requests or complaints.
- Monitor support tickets with multiple assignees and manage traffic (open and close tickets).
Our Clients
A Global Nxweb Community
Trusted by Leading Brands
Transform your online presence with our expert website development services. We create stunning, responsive websites tailored to your unique business needs.
